Account support
If you’re not receiving our emails, try these tips:
- Make sure we have been added to your “safe senders” list, also called a “whitelist”
- If you have a Gmail account, check to see if our emails are in your Promotions tab. You can click emails in your Promotions tab and drag them into your Primary tab to make sure any new emails go straight to your Primary inbox
- Search your spam or trash folders and move any emails from Medthority Connect into your inbox
- Still can’t find our emails? Contact us for further support